SHIPPING & DELIVERY
Shipping Policy
At Rivera Ridge, we offer free delivery within a 10-mile radius of our location. For locations beyond that, we charge a small fee to cover our costs. We take great care in packaging our bundled firewood to ensure it arrives at your doorstep in the best condition possible. If you have any questions about our shipping methods or costs, please don't hesitate to reach out to us.
Return & Exchange Policy
We want our customers to be completely satisfied with their purchase from Rivera Ridge. If for any reason you are not satisfied with your bundled firewood, please contact us within 7 days of receiving your order to initiate a return or exchange. We will work with you to ensure that you are happy with your purchase. Please note that we cannot accept returns or exchanges for firewood that has been burned.